The onus of reaping benefits from technological investments squarely falls on the business itself; merely implementing technology is not enough to guarantee success. At the very least, comprehensive training and robust support are essential to ensure users can effectively utilise new digital tools.
The onus of reaping benefits from technological investments squarely falls on the business itself; merely implementing technology is not enough to guarantee success. At the very least, comprehensive training and robust support are essential to ensure users can effectively utilise new digital tools.