As most people know transformation is more about people than technology, so having the right individuals in place to lead the transformation is a matter of honestly assessing people's capabilities and shortcomings, then selecting those that are best suited for the job to be done.
While there are many roles that are important to transformation, in this episode I'm going to talk about eight of the key roles, each of which injects significant value into the undertaking, which in turn increases the odds of transformation success.